About Clinic Catalyst | Kelly Wotherspoon and Alicia Hagen
About us

Two people who got tired of watching good clinics pay for bad marketing.

Clinic Catalyst is Alicia Hagen and Kelly Wotherspoon. One of us has spent her working life inside skin, aesthetic and wellness clinics, getting offers sold and books filled. The other builds the systems that answer, follow up and keep the whole thing moving while the owner is with a patient.

Kelly Wotherspoon and Alicia Hagen on stage together
Alicia Hagen presenting at a lectern
Alicia, on the offer
Kelly Wotherspoon speaking at a lectern
Kelly, on the systems
Alicia Hagen speaking to a conference room
Teaching the room
Kelly and Alicia on stage in front of a seated audience
A full house
Alicia Hagen presenting a marketing slide
Where the leads come from
A full room of clinic owners at an industry conference
The room
Kelly and Alicia on stage with the audience in the foreground
Brisbane
Who you get

Alicia and Kelly. And the crew behind them.

Alicia Hagen presenting at a lectern

Alicia Hagen

Offers, advertising and campaigns

Alicia has spent her career inside skin, aesthetic and wellness clinics, and before that with national brands including Rimmel, Optus and Oracle. She builds the offer and the message first, then the campaigns underneath them, because an ad can only carry an offer people already want.

Her method is the reason this works at all: she knows which parts of a campaign actually convert, and which parts just look good in a report.

Kelly Wotherspoon speaking at a lectern

Kelly Wotherspoon

Systems, follow-up and content

Kelly was a naturopath before she built systems, and the same puzzle brain that made her good at one made her good at the other. She builds everything that runs quietly underneath: the reply that lands at eight at night, the follow-up that stops the moment somebody books, the content pipeline, and the reporting that tells you which enquiries became patients.

She builds it so the owner can run it. That is the whole point of it.

What we believe

You should own the thing that brings you patients.

Ownership over dependency

Your system, your website, your socials, your patient list and your data sit in your name. If you and we never speak again, your clinic keeps running.

The numbers that pay the bills

Reach and clicks always look good. We report on enquiries that became patients, and we show you where the rest fell over.

Built with you, not at you

Whether you learn it in the room or we run it for you, you can see inside all of it. No black box, no monthly mystery.

The room comes first

The point of all of it is getting you out of admin and back to the work you actually trained for.

Real people in your content

We do not generate faces and we do not generate voices. The people in your content are your real team, filmed in your real clinic.

Careful with your name

Everything we write for a clinic is screened against the AHPRA and TGA advertising rules, because your registration matters more than any campaign.

Come and see how it works.

Click through the system first if you would rather look before you talk. When you are ready, the call is thirty minutes with both of us, and you leave with what we would change whether you work with us or not.

CLINIC CATALYST

Patient acquisition systems for aesthetics,
skin and wellness clinics across Australia.